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Family-run Student Homes

Student accommodation from the front at 29a Upper Parliment Street, NG1

29a
Upper Parliament St

  • Blue circle showing the main entrance to 29a Upper Parliament Street, building with student studios

    Address

    29a Upper Parliament Street,
    Nottingham,

    NG1 2AR

  • Numbers to call

    Lilibeth

    Building Manager

    07305 027480

    Andy

    Landlord

    07870 404868

    Joeffrey

    Handyman

    07557 398120

    Ryan

    Plumber

    07825 412721

    We keep our phones on 24/7 in the event of an emergency, but please leave non-emergency calls until the morning!

    Lost keys

    To buy replacement keys and fobs, contact:

    Building Manager

    07305 027480

    Lilibeth

    Plumbing Visits

    There are preventative maintenance visits planned in December and April to look for small leaks or problems.

    Our usual plumber is 

    Ryan

    07825 412721

    Our Plumber is also available 24/7 for emergency plumbing.

    Lift Maintenance

    The lift's electronic control system was completely replaced in 2017. A subcontractor inspects and maintains the lift monthly. We keep a stock of regular lift spares on site, which minimises downtime.

    Managing Agent visits

    The Managing Agent inspects the property twice a year to check its condition and instruct maintenance. They will complete the fire door check of the studio front door.

    Common Area Cleaning

    The corridors, stairs and main entrance are cleaned at least weekly.

    If some part of the common area are blocked by an obstacle or becomes untidy, please report to:

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

  • Name(s):

    1 Booster, 2 Booster, 3 Booster, 4 Booster 

    Password:

    29aUPSnotts

    There are four 600 mbps* Virgin Business routers throughout the building, one on each floor. 

    If there are any issues with the WIFI, please contact the Building Manager :

    Lilibeth

    07305 027480

    *Internet speed can be impacted by the time of day or number of users using the service at any one time.

  • Moving in 

    Drop off by car: 
    We do not have any car parking at 29A, but there is an unloading bay at the top of King Street opposite the building (good for 5 minutes of unloading and best before 10am). After drop off, follow the one-way road and proceed up Queens St. Turn right towards the Victoria Centre. 10 metres before the Victoria Centre, at the traffic lights, turn left to avoid an automatic traffic ticket.

    Big yellow arrow highlights the unloading bay at King Street, Nottingham, near 29a Upper Parliament Street student accommodation

    Public car parks nearby

    Trinity Square Car Park,
    North Church st,
    NG3 1FG

    Victoria Centre Car Park, Glasshouse st,
    NG1 3LP

    Long-term car parking

    The Landlord has various car parking spaces available for rent for £80 / month. If would like to check availability and location, call:

    Landlord

    07870 404868

    Andy

  • Bin Store and Cleaning Location

    Bin stores are located next to room 5 on each building floor. Please put sealed bin bags in one of the two bins provided. Mops/buckets and vacuum cleaners can be borrowed from the cupboard, but please return them.

    Collection Frequency

    The bins are emptied every 1-2 days.

    Cleaning Of Communal Areas

    The communal entrance, stairwells and corridors are cleaned once a week.

    Dumping of rubbish

    Please do not leave rubbish in corridors, stairwells or outside bin stores for hygiene and fire safety reasons.

    Recycling

    There are no recycling facilities on site.

    Large Items

    Tenants can request bulky waste collection by contacting the council at the Nottingham City Council Website.

    Nearest household waste site

    Recyclable materials and large items of waste can be taken to the nearest household waste site, which is at:

    Lenton Household Waste and Recycling Centre, Redfield Road, Lenton, Industrial Estate, NG7 2UJ

    The Site is open every day from 8am to 4pm in winter and until 8pm in Summer (Apr-Sep).

    End of Tenancy / Leaving Behind

    If you have items in good condition which you wish to leave at the end of the tenancy, please contact the Building Manager. They can either give the items to a local Charity or send them to our family back home in the Philippines. 

    Any Queries or Issues?

    Please contact:

    Building Manager

    07305 027480

    Lilibeth

    Entrance to bin store and cleaning loaction at 29a Upper Parliament Steet, Nottingham student accommodation
    Vacuum cleaner and cleaning supplies in communal area at 29a Upper Parliament Street, Nottingham
  • Parcels & post

    Letters are posted to the ground floor red letter boxes from which the tenant collects, using the small key provided to you at the start of your tenancy.

    Parcels are left outside the door of each flat. If a parcel is not collected, the Building Manager will put it inside the flat after a day or two.

    The external parcel box

    Lilibeth

    opens the parcel box daily.​

    We are unable to empty the parcel box more than once a day. If a parcel is urgent or very large, please make your own arrangements with the delivery company to receive it.

    We are unable to give tenants keys to the external parcel box.

    Ground floor red letter boxes for each student studio at 29a Upper Parliament Street, NG1 area
    Ezternal parcel box at 29a Upper Parliament Steet, Nottingham, for student deliveries
  • Deposits are managed by the Managing Agents, all queries should be directed to them. 

    Best advice to minimise deposit deductions

    1) Fit a Mattress Protector:

    The most common reason for deposit deduction is failure by the tenant to put a cheap £10 mattress protector on the bed at the start of the tenancy. A mattress will cost more to replace. 

    2) Do not use Blue Tac or Sellotape: 

    Blue tac and sellotape mark the walls, resulting in the need to re-paint one or more walls.

    3) Clean at the end of the tenancy:

    The tenant is advised to clean the flat at the end of the tenancy. If the flat is very dirty, this will result in extra cleaning charges.

  • Lilibeth, building manager at Andy & Juvy student properties, wearing a pink shirt, on a transparent background with black outline, overseeing day-to-day operations

    Lilibeth

    Building Manager

    07305 027480

    Andy, landlord of Andy & Juvy student homes, wearing a salmon polo, on a transparent background with black outline, providing property management and tenant support

    Andy

    Landlord

    07870 404868

  • 29a Upper Parliament Street comprises a ground floor entrance and 36 separate flats, 9 on each of the 4 upper floors.

    Typical Floor Plan

    Floor plan of 29a Upper Parliament Street, showing the layout of studio flats on each of the four upper floors
  • We ask all of our tenants to moderate noise, especially music, out of respect for neighbours. We also ask that between 10pm - 8am noise is kept to a minimum in our building so that neighbours can sleep.

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    If you do have a noisy neighbour, we encourage you to knock on their flat door and politely ask them to control the noise. If this does not work, please call:

    ...and we will endeavour to to take immediate action.

    If you have a persistent noisy neighbour who does not respond to polite requests, we will involve the Nottingham City Council Environmental Health department. They have very strong powers to fine an offender. This results in the offender gaining a criminal record, which could limit future career opportunities, so it has proved effective in our experience.

  • Main Door

    The main entrance door to the building is accessed with a fob, and there is a push button to exit. When opening the front door, be careful to close it behind you. Only hold the door open for those you know. Challenge anyone trying to rush in behind you off the street. Report any suspicious behaviour immediately to: 

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    We keep our phones turned on 24/7!

    Studio Door

    Each studio has its own lockable front door with an individual key to access it. The studio door handle has to be lifted to engage the bolts when locking the door. Each studio door has a spy hole. In addition, there is a chain that can be used to restrict the door opening when opening it to strangers.

    Post Box

    Each studio has a locked letter box on the ground floor with a key.

    Parcel Box

    The Building Manager empties the parcel box by the main door daily and leaves parcels outside the studio doors. If they sees that parcels are not picked up within a day or so, they will open the studio and put the parcel just inside the flat to prevent theft.

    Key security

    All keys are numbered for security, and we keep spare keys for all flats offsite. Replacement fobs cost £20, and all replacement keys £20. If you lose your keys, please message:

    Building Manager

    07305 027480

    Lilibeth

    CCTV

    Cameras on site currently monitor the main entrance lobby and common areas of the building. They record 24 hours a day and can be used to establish events which take place on-site.

    Police

    Please call the police on 999 for an emergency response to trouble in the building.

    Insurance

    Please note that personal possession insurance is the responsibility of the tenant and should be arranged independently for coverage during the tenancy. 

  • If you are concerned about your own mental health or somebody else:

    Samaritans

    Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection.

    You can contact Samaritans 24 hours a day, 365 days a year:

    Samaritans is there for anyone who wants to talk.

  • 1)

    It is important to avoid leaving any obstacles in the common areas of the building as this could hinder escape during a fire and be a nuisance to neighbouring tenants, e.g. bicycles, scooters, rubbish bags. Please report any issues immediately to: 

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    2)

    There is a strict no smoking policy anywhere in the building. Do not attempt to tamper with smoke detectors or the sprinkler system.

    3)

    There are other policies below that overlap with this section. So please read the Waste Management, Security / CCTV, Fire Safety and Maintenance sections.

  • Main fire alarm panel at 29a Upper Parliament Street , Nottingham, ensuring fire safety compliance

    Main Alarm Panel

    Fire call point for emergencies at 29a Upper Parliament Street student accommodation

    Call Point

    Smoke extractor system installed for fire safety at 29a Upper Parliament Street, Nottingham

    Smoke Extractor

    Dry riser system at 29a Upper Parliament Street for fire safety in student accommodation

    Dry Riser

    Basic Rules

    Evacuation

    The whole building is a non-smoking area. Please do not endanger the lives of yourself and others by covering smoke detectors, removing fire blankets or wedging open fire doors.

    ​Please do not burn candles or use plug-in electric heaters. If there is a heating issue, please report it.

    In the event of a fire, the lift automatically returns to the ground floor, and the doors will open. Do not attempt to use it. Use the stairs if possible.

    If you have a kitchen fire, use the fire blanket in your studio to smother the fire if possible. Report if the blanket is missing.​

    There are fire extinguishers by the lift on every floor. These can also be used to put out a fire by removing the pin and following the instructions on the fire extinguisher.

    If the fire alarm sounds throughout the building and it is safe to leave, use the stairs and exit through the main entrance until the alarm is turned off.

    Smoke Detection

    There are smoke detectors throughout the building which will trigger the main alarm panel on the ground floor. If you accidentally set the alarm off (for example burnt toast) you may open the window to clear the smoke. The fire alarm will automatically reset itself when the smoke clears.

    The whole building alarm will go off when two or more smoke detectors detect a fire or the sprinkler system is triggered.

    Sprinkler System

    There is a sprinkler system throughout the building. In the event of a real fire the sprinkler system will help to extinguish the fire at source. It is checked annually.

    Call Point 

    There is a single call point by the main entrance front door. By pushing this button, it will trigger the full alarm for the building. It should only be used in the event of a real fire. We test it weekly.

    Smoke Extractor

    There is a large smoke vent at the top of the stairs. When the main alarm system is activated it sucks out air / smoke from the stairwell. It is tested annually.

    Dry Riser (Fire Brigade Equipment)

    On the landing of each floor is a glass box with fire brigade equipment inside for putting out fires. It is tested six-monthly.

    Fire Blankets

    Every studio should have a fire blanket close to the kitchen which can be used to smother fires.

    Fire Extinguishers

    On each floor by the lift there are fire extinguishers. These are tested annually.

    Fire Doors

    The entrance door to each flat is a 30 minute fire door with smoke and heat seals fitted. These are checked by our Managing Agent during their six monthly inspections of the building.

    Emergency Lighting

    Is designed to turn on for 3 hours throughout the common areas of the building when the power goes off. It is tested monthly by the Building Manager and every six months by a third party.

    Fire Risk Assessments

    Every two years there is an external Fire Risk Assessment (FRA) of the building by an independent contractor. Every alternate year the building management follow up the findings of the previous FRA to ensure that the recommendations are still being implemented.

    Additional Regular Assessments

    Nottinghamshire Fire Brigade, UNIPOL (see below) and Nottingham City Council Licensing Department all make additional regular inspections of the property to check compliance with rules, regulations and our internal systems.

    If the alarm is just in your flat you may also press the reset button on the ground floor main fire panel to clear a fault light. If the red light remains on the panel, please immediately call either:

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    If there is evidently a fire call the fire brigade dialling 999 and push the call point button by the main door to activate the whole alarm when leaving the building. Glen 07854590093 is our third party fire contractor. He is expert in using the panel to locate the source of faults.​

    ​The smoke detection system is also inter-linked with Gusto restaurant and the sprinkler system.

  • 29 Stoney Street LLP (the owner of the building) is a member of UNIPOL. This is a housing charity set up to help students with their accommodation needs and monitor landlord members to ensure high standards are maintained. The link below describes the aims of Unipol:

    Unipol office on Shakespeare Street, Nottingham, charity to help students at 29a Upper Parliament Street

    Unipol's Office Shakespeare Street

  • Gas

    There are two gas boilers in the roof space of the building, which serve all studios. They are safety checked annually.

    The two gas boilers generate hot water for the taps, shower, and heating. In each studio, there is a cupboard containing a heat interface unit. Tenants should not need access to it.

    Energy Performance Certificate (EPC)

    Each flat has an Energy Performance Certificate. All flats in this building are rated “C” on a scale of A-G.

    Electrical

    All flats, the communal areas and the landlord restricted areas are tested every 5 years for electrical safety by an independent qualified electrician and are covered by an electrical safety certificate (EICR).

    Studio Ventilation

    The air from each studio kitchen and bathroom is extracted through a common ventilation system for the building. It also extracts from the bin stores. Fresh air is brought in from the roof area, passed through a filtration system and brought into each flat.

    Within the flat, it is possible to spin the centre plate of the vent to either open or close a vent and, therefore, increase or reduce the flow of air.

    If you need help, please call:

    Handyman

    07557 398120

    Joeffrey

    The vent system is designed to eliminate the need to open windows, which may let in noise and pollution, particularly for the lower floors facing the street. Please note that this is not an air conditioning system and is not temperature-controlled.

    Portable Appliance Testing (PAT)

    Every year, our Handyman conducts “PAT” testing to ensure that all plugs and electrical appliances are safe to use. This is normally for the landlord supplied fittings but if you want personal equipment checked, just ask them.

    Our Handyman is:

    Joeffrey

    07557 398120

    Emergency Lighting

    Emergency lighting is situated in all the communal areas of the building, including corridors, stairs, and hallways. It is tested monthly by the Building Manager and every six months by an outside contractor.

    Call Point Testing

    There is a single call point next to the main door at 29a Upper Parliament Street and it is tested weekly by the Building Manger.

    Evacuation Plan

    If the fire alarm system goes to full alert throughout the building, everybody should evacuate using the main stairs going down to the ground floor main entrance. The lift should not be used. Stay put in your studio if it is not safe to leave.

    It will be safe to return to the building when the alarm is silenced and reset by the fire brigade or building management.

    Smoke Extractor

    A large smoke extractor is situated at the top of the stairs. It is activated when the fire alarm goes into full alert and is designed to extract smoke from the stairs area in the event of a fire. It is tested annually by a third party.

    Heating

    In each flat, there is a wall thermostat that can be used to control heating, usually close to the entrance door. The radiator thermostat should be open all the time. Tenants should not access the Heat Interface Cupboard inside their flat. 

     If there are heating issues, please call:

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    If necessary, we will call our Plumber, to fix any problem.

    The building insurance policy does not allow tenants to use plug-in electric heaters because of the high risk of fire.

    Fire Door Testing

    The entrance door to each flat is a 30 minute fire door with smoke and heat seals fitted. These are checked by the Managing Agent during their six monthly inspections of the building.

    The communal fire doors in the corridors and bin stores are also 30 minute fire rated. Those by the lift are normally closed and should not be wedged open. Those in the long corridors are normally open, but close when the fire alarm goes off. The Building Manager checks communal doors quarterly.

    Our Managing Agent is

    Uni2 Rent

    Fire Risk Assessments

    Every two years, there is an external Fire Risk Assessment of the building by an independent contractor. In the intermittent year the building management follow up the findings of the FRA to ensure that the recommendations are being implemented.

    Additional Regular Assessments

    Nottinghamshire Fire Brigade, UNIPOL (see below) and Nottingham City Council Licensing Department all make additional regular inspections of the property to check compliance with rules, regulations and our internal systems.

  • The building management have a disaster recovery plan. It includes trying to re-house tenants in short term accommodation if any part of the building becomes uninhabitable.

  • The complaint procedure is to contact the Building Manager initially.

    Building Manager

    Lilibeth

    at

    :

    07305 027480

    OR

    If a tenant then wishes to escalate the complaint, this should be in writing to the landlord.

    Landlord

    Andy

    at

    :

    07870 404868

    OR

    We also ask tenants to provide feedback at any point to help us improve our service or accommodation.

    All comments are welcome!

    If we do not resolve the complaint the tenant may report the issue to Unipol (independent housing charity of which we are a member) and upon investigation by them, we will abide their decision.

  • Full-time students are exempt from paying Council Tax. If you receive a council tax demand, turn the letter over, find the relevant email and write back quoting your student identity number issued by the University or College.

    If you are a part-time student or your course is classed as “less than a year”, you may be asked to pay council tax. If required to pay, you might be entitled to a 25% discount for single occupancy of the flat.

    For more information about Council Tax, please contact Nottingham City Council directly.

  • Do you want to know more about your property?
    Maybe you're interested in the origin story?
    Or maybe you just like case studies?

    Either way, click below!

  • Looking to book one of our flats for a short-term stay?

    Need accomodation for family or friends?

    Click below for some of the most competitive prices in Nottingham!

    1. POLICY STATEMENT

      1. 29 Stoney Street LLP (owners of 29a Upper Parliament Street) recognise that discrimination and victimisation is unacceptable and that it is in the interests of the Company and its employees to utilise the skills of the total workforce. It is the aim of the Company to ensure that no employee or job applicant receives less favourable facilities or treatment (either directly or indirectly) in recruitment or employment on grounds of age, disability, gender / gender reassignment, marriage / civil partnership, pregnancy / maternity, race, religion or belief, sex, or sexual orientation (the protected characteristics).

      2. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best.

      3. We oppose all forms of unlawful and unfair discrimination or victimisation. To that end the purpose of this policy is to provide equality and fairness for all in our employment.

      4. All employees, whether part-time, full-time or temporary, will be treated fairly and with respect. Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency of the organisation.

      5. Our staff will not discriminate directly or indirectly, or harass customers or clients because of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, and sexual orientation in the provision of the Company’s goods and services.

      6. This policy and the associated arrangements shall operate in accordance with statutory requirements. In addition, full account will be taken of any guidance or Codes of Practice issued by the Equality and Human Rights Commission, any Government Departments, and any other statutory bodies.

    2. OUR COMMITMENT

      1. To create an environment in which individual differences and the contributions of all our staff are recognised and valued.

      2. Every employee is entitled to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.

      3. Training, development and progression opportunities are available to all staff.

      4. To promote equality in the workplace which we believe is good management practice and makes sound business sense.

      5. We will review all our employment practices and procedures to ensure fairness.

      6. Breaches of our equality policy will be regarded as misconduct and could lead to disciplinary proceedings.

      7. This policy is fully supported by senior management.

      8. The policy will be monitored and reviewed regularly.

    3. RESPONSIBILITIES OF MANAGEMENT

      1. Responsibility for ensuring the effective implementation and operation of the arrangements will rest with the Chief Executive / Business Owner. Directors / Managers will ensure that they and their staff operate within this policy and arrangements, and that all reasonable and practical steps are taken to avoid discrimination. Each manager will ensure that:

        1. all their staff are aware of the policy and the arrangements, and the reasons for the policy;

        2. grievances concerning discrimination are dealt with properly, fairly and as quickly as possible;

        3. proper records are maintained.

      2. Head Office will be responsible for monitoring the operation of the policy in respect of employees and job applicants, including periodic departmental audits.

    4. RESPONSIBILITIES OF STAFF

      1. Responsibility for ensuring that there is no unlawful discrimination rests with all staff and the attitudes of staff are crucial to the successful operation of fair employment practices. In particular, all members of staff should:

        1. comply with the policy and arrangements;

        2. not discriminate in their day to day activities or induce others to do so;

        3. not victimise, harass or intimidate other staff or groups who have, or are perceived to have one of the protected characteristics.

        4. ensure no individual is discriminated against or harassed because of their association with another individual who has a protected characteristic.

        5. inform their manager if they become aware of any discriminatory practice.

    5. THIRD PARTIES

      1. Third-party harassment occurs where a 29 Stoney Street LLP employee is harassed, and the harassment is related to a protected characteristic, by third parties such as clients or customers. 29 Stoney Street LLP will not tolerate such actions against it’s staff, and the employee concerned should inform their manager / supervisor at once that this has occurred. The Company will fully investigate and take all reasonable steps to ensure such harassment does not happen again.

    6. RELATED POLICIES AND ARRANGEMENTS

      1. All employment policies and arrangements have a bearing on equality of opportunity. The Company policies will be reviewed regularly and any identified discriminatory elements removed.

    7. RIGHTS OF DISABLED PEOPLE

      1. The Company attaches particular importance to the needs of disabled people.

      2. Under the terms of this policy, managers are required to:

        1. make reasonable adjustment to maintain the services of an employee who becomes disabled, for example, training, provision of special equipment, reduced working hours. (NB: managers are expected to seek advice and guidance from external agencies where appropriate to maintain disabled people in employment);

        2. include disabled people in training/development programmes;

        3. give full and proper consideration to disabled people who apply for jobs, having regard to making reasonable adjustments for their particular aptitudes and abilities to allow them to be able to do the job.

    8. EQUALITY TRAINING

      1. A series of regular briefing sessions will be held for staff on equality issues. These will be repeated as necessary. Equality information is also included in induction programmes.

      2. Training will be provided for managers on this policy and the associated arrangements. All managers who have an involvement in the recruitment and selection process will receive training.

    9. MONITORING

      1. The Company deems it appropriate to state its intention not to discriminate and assumes that this will be translated into practice consistently across the organisation as a whole. Accordingly, a monitoring system will be introduced to measure the effectiveness of the policy and arrangements.

      2. The system will involve the routine collection and analysis of information on employees by gender, marital status, ethnic origin, sexual orientation, religion / beliefs, grade and length of service in current grade. Information regarding the number of staff who declare themselves as disabled will also be maintained.

      3. There will also be regular assessments to measure the extent to which recruitment to first appointment, internal promotion and access to training/development opportunities affect equal opportunities for all groups.

      4. We will maintain information on staff who have been involved in certain key policies: Disciplinary, Grievance and Bullying & Harassment.

      5. Where appropriate equality impact assessments will be carried out on the results of monitoring to ascertain the effect of the Company policies and our services / products may have on those who experience them.

      6. The information collected for monitoring purposes will be treated as confidential and it will not be used for any other purpose.

      7. If monitoring shows that the Company, or areas within it, are not representative, or that sections of our workforce are not progressing properly within the Company, then an action plan will be developed to address these issues. This will include a review of recruitment and selection procedures, Company policies and practices as well as consideration of taking legal Positive Action.

    10. GRIEVANCES/DISCIPLINE

      1. Employees have a right to pursue a complaint concerning discrimination or victimisation via the Company Grievance or Harassment Procedures.

      2. Discrimination and victimisation will be treated as disciplinary offences and they will be dealt with under the Company Disciplinary Procedure.

    11. REVIEW

      1. The effectiveness of this policy and associated arrangements will be reviewed annually under the direct supervision of the Chief Executive / Business Owner.

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