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Family-run Student Homes

Front view of 50-54 Glasshouse Street with transparent background and black outerline

50-54
Glasshouse St

  • Front view of 50-54 Glasshouse Street student property

    Address

    50-54 Glasshouse Street,
    Nottingham,

    NG1 3LW

  • Numbers to call

    Lilibeth

    Building Manager

    07305 027480

    Andy

    Landlord

    07870 404868

    Joeffrey

    Handyman

    07557 398120

    Ryan

    Plumber

    07825 412721

    We keep our phones on 24/7 in the event of an emergency, but please leave non-emergency calls until the morning!

    Lost keys

    To buy replacement keys and fobs, contact

    Building Manager

    Lilibeth

    07305 027480

    Plumbing Visits

    There are preventative maintenance visits planned in December and April to look for small leaks or problems.

    Our usual plumber is: 

    Ryan

    07825 412721

    Our Plumber is also available 24/7 for emergency plumbing.

    Managing Agent visits

    The Managing Agent inspects the property twice a year to check its condition and instruct maintenance. They will complete the fire door check of the studio front door.

    Common Area Cleaning

    The corridors, stairs and main entrance are cleaned at least weekly.

    If some part of the common area are blocked by an obstacle or becomes untidy, please report to:

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

  • Name(s):

    6 54, First Floor White Hart, White Hart Second Floor, 4.54 hallway white hart

    Password:

    54glasshousestreet

    There are 3 Full Fibre 900mb lines from BT “for ultrafast download speeds and maximum reliability”. These are distributed throughout the building. 

    If there are any issues with the WIFI, please contact the Building Manager:

    Lilibeth

    07305 027480

    *Internet speed can be impacted by the time of day or number of users using the service at any one time.

  • Moving in 

    30 Minute Drop Off by car: 

    There is a yard at the side of the White Hart Student Accommodation. It is used for the bins and parcel boxes. It can be used for luggage drop off for up to 30 minutes. For parking longer than 30 minutes please see further below.

    Yellow arrow pointing at the parking spot in the side yard for bins and parcel boxes of 50-54 Glasshouse Street student accommodation building

    Public car parks nearby

    Victoria Centre Car Park, Glasshouse st,
    NG1 3LP

    Trinity Square Car Park,
    North Church st,
    NG3 1FG

    Long-term car parking

    The Landlord has various car parking spaces available for rent for £80 / month. If would like to check availability and location, call:

    Landlord

    07870 404868

    Andy

  • Green bins for general rubbish outside student accommodation at 50-54 Glasshouse Street, Nottingham

    Green Bins

    Brown bins for recycling outside student proprty at Glasshouse Street

    Brown Bins

    The bins for all flats are in the side yard. Please take a moment to understand the difference between green and brown bins.

    Green Bins

    Please put general rubbish in these bins including plastic and food waste. They are emptied alternate Tuesdays.

    Brown Bins

    Important: Recycle only cardboard, paper and clean tins. Do not put in plastic bags, kitchen or general waste as the bin men will not empty them. They are also emptied alternate Tuesdays.

    Dumping of rubbish

    Please do not leave rubbish in corridors, stairwells or outside for hygiene and fire safety reasons.

    Cleaning Of Communal Areas

    The communal entrance, stairwells and corridors are cleaned once a week on the upper floors.

    Large Items

    Tenants can request bulky waste collection by contacting the council at the Nottingham City Council Website.

    Nearest household waste site

    Recyclable materials and large items of waste can be taken to the nearest household waste site, which is at:

    Lenton Household Waste and Recycling Centre, Redfield Road, Lenton, Industrial Estate, NG7 2UJ

    The Site is open every day from 8am to 4pm in winter and until 8pm in Summer (Apr-Sep).

    End of Tenancy / Leaving Behind

    If you have items in good condition which you wish to leave at the end of the tenancy, please contact the Building Manager. They can either give the items to a local Charity or send them to our family back home in the Philippines. 

    Any Queries or Issues?

    Please contact:

    Building Manager

    07305 027480

    Lilibeth

  • There is a red parcel box for each flat in the side yard and one key will be given to the lead tenant on check in.

    Red parcel boxes for each flat at 50-54 Glasshouse Street student accommodation, Nottingham.
  • Deposits are managed by the Managing Agents, all queries should be directed to them.

    Best advice to minimise deposit deductions

    1) Fit a Mattress Protector:

    The most common reason for deposit deduction is failure by the tenant to put a cheap £10 mattress protector on the bed at the start of the tenancy. A mattress will cost more to replace. 

    2) Do not use Blue Tac or Sellotape: 

    Blue tac and sellotape mark the walls, resulting in the need to re-paint one or more walls.

    3) Clean at the end of the tenancy:

    The tenant is advised to clean the flat at the end of the tenancy. If the flat is very dirty, this will result in extra cleaning charges.

  • Lilibeth, building manager at Andy & Juvy student properties, wearing a pink shirt, on a transparent background with black outline, overseeing day-to-day operations

    Lilibeth

    Building Manager

    07305 027480

    Andy, landlord of Andy & Juvy student homes, wearing a salmon polo, on a transparent background with black outline, providing property management and tenant support

    Andy

    Landlord

    07870 404868

  • The building comprises 13 flats for 26 tenants. This includes 8 studios, a 2 bed and 4 * 4 beds.

    Building Layout

  • We ask all of our tenants to moderate noise, especially music, out of respect for neighbours. We also ask that between 10pm - 8am noise is kept to a minimum in our building so that neighbours can sleep.

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    If you do have a noisy neighbour, we encourage you to knock on their flat door and politely ask them to control the noise. If this does not work, please call:

    ...and we will endeavour to to take immediate action.

    If you have a persistent noisy neighbour who does not respond to polite requests, we will involve the Nottingham City Council Environmental Health department. They have very strong powers to fine an offender. This results in the offender gaining a criminal record, which could limit future career opportunities, so it has proved effective in our experience.

  • Access to Upper Floors

    The access to upper floors through the black sliding door on Glasshouse street with a fob from the outside and push button from the inside to go out. The lock is magnetic. Similar magnetic locks restrict access all the way up the building.

    If the fire alarm goes into full alert, these doors automatically open for a speedy escape. Additional green manual door release push buttons are fitted next to doors in case the automatic system fails.

    Only hold the black sliding door open for those you know and challenge anyone trying to rush in behind you off the streetReport any suspicious behaviour immediately to: 

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    We keep our phones turned on 24/7!

    External Flat Doors

    Each flat has its own lockable front door with an individual key to access it. External flat doors in white PVC require you to lift the handle to engage bolts hidden in the door before you can lock it.

    Master Keying

    In the 2 and 4 bed flats the bedroom keys are mastered with the front door to minimise the number of keys required.

    Key security

    All keys are numbered for security, and we keep spare keys for all flats offsite. Replacement fobs cost £20, and all replacement keys £20. If you lose your keys, please message:

    Building Manager

    07305 027480

    Lilibeth

    CCTV

    Cameras on site currently monitor the main entrances, street and common areas of the building. They record 24 hours a day and can be used to establish events which take place on-site.

    Police

    Please call the police on 999 for an emergency response to trouble in the building.

    Insurance

    Please note that personal possession insurance is the responsibility of the tenant and should be arranged independently for coverage during the tenancy. 

  • If you are concerned about your own mental health or somebody else:

    Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection.

    Samaritans

    You can contact Samaritans 24 hours a day, 365 days a year:

    Samaritans is there for anyone who wants to talk.

  • 1)

    It is important to avoid leaving any obstacles in the common areas of the building as this could hinder escape during a fire and be a nuisance to neighbouring tenants, e.g. bicycles, scooters, rubbish bags. Please report any issues immediately to: 

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    2)

    There is a strict no smoking policy anywhere in the building. Do not attempt to tamper with smoke detectors or the sprinkler system.

    3)

    There are other policies below that overlap with this section. So please read the Waste Management, Security / CCTV, Fire Safety and Maintenance sections.

  • Fire alarm control panel at 50-54 Glasshouse Street student accommodation

    The Fire Alarm Panel

    Manual fire call point for emergencies at 50-54 Glasshouse Street student property

    Call Point

    Fire escape stairwell at 50-54 Glasshouse Street, ensuring safety compliance for students

    Rear Fire Escape

    Basic Rules

    The whole building is a non-smoking area. Please do not endanger the lives of yourself and others by covering smoke detectors, removing fire blankets or wedging open fire doors.

    ​Please do not burn candles or use plug-in electric heaters. If there is a heating issue, please report it.

    If you have a kitchen fire, use the fire blanket in your studio to smother the fire if possible. Report if the blanket is missing.​

    There are fire extinguishers by the lift on every floor. These can also be used to put out a fire by removing the pin and following the instructions on the fire extinguisher.

    If the fire alarm sounds throughout the building and it is safe to leave, use the stairs and exit through the main entrance until the alarm is turned off.

    Evacuation

    Smoke Detection

    There are smoke detectors throughout the building which will trigger the main alarm panel on the ground floor. If you accidentally set the alarm off (for example burnt toast) you may open the window to clear the smoke. The fire alarm will automatically reset itself when the smoke clears.

    The whole building alarm will go off when two or more smoke detectors detect smoke. This will automatically open all doors which are usually accessed with a fob / push button.

    The Fire Alarm Panel

    To reset the alarm, press the reset button on the fire panel to clear a fault light. If the red light remains on the panel, please immediately call either:

    Building Manager

    07305 027480

    Lilibeth

    OR

    Handyman

    07557 398120

    Joeffrey

    If there is evidently a fire, call the fire brigade dialling 999 and push the call point button by the main door to activate the whole alarm.

    Glen 07854590093 is our third party fire contractor. He is expert in locating the source of faults / smoke.

    When the alarm goes off fully, it cuts off the gas supply to the building. Please inform us when it happens so that we can turn the gas on again.

    Call Point 

    There are 13 call points throughout the building. By pushing the button, it will trigger the full alarm for the building. It should only be used in the event of a real fire. We test one a week, so each call point is tested 4 times a year.

    Rear Fire Escape

    If there is a rear fire, escape from the first and second floor into the back yard. The escape route is alarmed because in the past it was used incorrectly as an additional exit. Thieves and homeless gained access. So please do not use it unless there is a fire.

    Fire Blankets

    Every studio should have a fire blanket close to the kitchen which can be used to smother fires.

    Fire Extinguishers

    On each floor there are fire extinguishers. These are tested annually.

    Fire Doors

    The flat entrance door, bedroom and corridor doors in each flat are 30 minute fire doors with smoke and heat seals fitted. These are checked by our Managing Agent during their inspections of the building 1-2 per year.

    The communal corridor fire doors on the first and second floor corridors outside the flats are also 30 minute fire rated. The Building Manager checks these quarterly.

    Emergency Lighting

    Is designed to turn on throughout the common areas of the building when the power goes off. It is tested monthly by the Building Manager and every six months by a third party.

    Fire Risk Assessments

    Every two years there is an external Fire Risk Assessment (FRA) of the building by an independent contractor. In the intermittent year the building management follow up the findings of the previous FRA to ensure that the recommendations are still being implemented.

    Additional Regular Assessments

    Nottinghamshire Fire Brigade, UNIPOL (see below) and Nottingham City Council Licensing Department all make additional regular inspections of the property to check compliance with rules, regulations and our internal systems.

    Flat 54a - Fire Alarm

    This flat is on the ground floor and the smoke detect system is not inter-linked with the rest of the building.

  • Andy Davidson-Hogg Consultancy Ltd (the owner of the building) is a member of UNIPOL. This is a housing charity set up to help students with their accommodation needs and monitor landlord members to ensure high standards are maintained. The link below describes the aims of Unipol:

    Unipol office on Shakespeare Street, Nottingham, housing charity to help students with their accommodations

    Unipol's Office Shakespeare Street

  • Gas

    There are three gas boilers. One in the basement and one on the first and second floors, providing a mixture of heat and hot water. They are safety checked annually.

    Energy Performance Certificate (EPC)

    Each flat has an Energy Performance Certificate which are renewed every 10 years and are available from the Managing Agent.

    Electrical

    All flats, the communal areas and the landlord restricted areas are tested every 5 years for electrical safety by an independent qualified electrician and are covered by an electrical safety certificate (EICR).

    Ventilation

    All bathrooms and kitchens should have a working extraction fan. The ground floor flats (Flats 5, 6, 54a and 1 50,) use a whole house ventilation system which filters and circulates the air without the need to open ground floor windows. Filters are cleaned at least annually.

    Portable Appliance Testing (PAT)

    Every year, our Handyman conducts “PAT” testing to ensure that all plugs and electrical appliances are safe to use. This is normally for the landlord supplied fittings but if you want personal equipment checked, just ask them.

    Our Handyman is:

    Joeffrey

    07557 398120

    Emergency Lighting

    Emergency lighting is situated in all the communal areas of the building, including corridors, stairs, and hallways. It is tested monthly by the Building Manager and every six months by an outside contractor.

    Call Point Testing

    There are 13 call points around the common areas of the building and these are tested weekly by the Building Manager.

    Evacuation Plan

    If the fire alarm system goes to full alert throughout the building, everybody should evacuate using the nearest exit of fire escape. Stay put in your studio if it is not safe to leave.

    It will be safe to return to the building when the alarm is silenced and reset by the fire brigade or building management.

  • The building management have a disaster recovery plan. It includes trying to re-house tenants in short term accommodation if any part of the building becomes uninhabitable.

  • The complaint procedure is to contact the Building Manager initially.

    Building Manager

    Lilibeth

    at

    :

    07305 027480

    OR

    If a tenant then wishes to escalate the complaint, this should be in writing to the landlord.

    Landlord

    Andy

    at

    :

    07870 404868

    OR

    We also ask tenants to provide feedback at any point to help us improve our service or accommodation.

    All comments are welcome!

    If we do not resolve the complaint the tenant may report the issue to Unipol (independent housing charity of which we are a member) and upon investigation by them, we will abide their decision.

  • Full-time students are exempt from paying Council Tax. If you receive a council tax demand, turn the letter over, find the relevant email and write back quoting your student identity number issued by the University or College.

    If you are a part-time student or your course is classed as “less than a year”, you may be asked to pay council tax. If required to pay, you might be entitled to a 25% discount for single occupancy of the flat.

    For more information about Council Tax, please contact Nottingham City Council directly.

  • Do you want to know more about your property?
    Maybe you're interested in the origin story?
    Or maybe you just like case studies?

    Either way, click below!

  • Looking to book one of our flats for a short-term stay?

    Need accomodation for family or friends?

    Click below for some of the most competitive prices in Nottingham!

    1. POLICY STATEMENT

      1. 29 Stoney Street LLP (owners of 29a Upper Parliament Street) recognise that discrimination and victimisation is unacceptable and that it is in the interests of the Company and its employees to utilise the skills of the total workforce. It is the aim of the Company to ensure that no employee or job applicant receives less favourable facilities or treatment (either directly or indirectly) in recruitment or employment on grounds of age, disability, gender / gender reassignment, marriage / civil partnership, pregnancy / maternity, race, religion or belief, sex, or sexual orientation (the protected characteristics).

      2. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best.

      3. We oppose all forms of unlawful and unfair discrimination or victimisation. To that end the purpose of this policy is to provide equality and fairness for all in our employment.

      4. All employees, whether part-time, full-time or temporary, will be treated fairly and with respect. Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency of the organisation.

      5. Our staff will not discriminate directly or indirectly, or harass customers or clients because of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, and sexual orientation in the provision of the Company’s goods and services.

      6. This policy and the associated arrangements shall operate in accordance with statutory requirements. In addition, full account will be taken of any guidance or Codes of Practice issued by the Equality and Human Rights Commission, any Government Departments, and any other statutory bodies.

    2. OUR COMMITMENT

      1. To create an environment in which individual differences and the contributions of all our staff are recognised and valued.

      2. Every employee is entitled to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.

      3. Training, development and progression opportunities are available to all staff.

      4. To promote equality in the workplace which we believe is good management practice and makes sound business sense.

      5. We will review all our employment practices and procedures to ensure fairness.

      6. Breaches of our equality policy will be regarded as misconduct and could lead to disciplinary proceedings.

      7. This policy is fully supported by senior management.

      8. The policy will be monitored and reviewed regularly.

    3. RESPONSIBILITIES OF MANAGEMENT

      1. Responsibility for ensuring the effective implementation and operation of the arrangements will rest with the Chief Executive / Business Owner. Directors / Managers will ensure that they and their staff operate within this policy and arrangements, and that all reasonable and practical steps are taken to avoid discrimination. Each manager will ensure that:

        1. all their staff are aware of the policy and the arrangements, and the reasons for the policy;

        2. grievances concerning discrimination are dealt with properly, fairly and as quickly as possible;

        3. proper records are maintained.

      2. Head Office will be responsible for monitoring the operation of the policy in respect of employees and job applicants, including periodic departmental audits.

    4. RESPONSIBILITIES OF STAFF

      1. Responsibility for ensuring that there is no unlawful discrimination rests with all staff and the attitudes of staff are crucial to the successful operation of fair employment practices. In particular, all members of staff should:

        1. comply with the policy and arrangements;

        2. not discriminate in their day to day activities or induce others to do so;

        3. not victimise, harass or intimidate other staff or groups who have, or are perceived to have one of the protected characteristics.

        4. ensure no individual is discriminated against or harassed because of their association with another individual who has a protected characteristic.

        5. inform their manager if they become aware of any discriminatory practice.

    5. THIRD PARTIES

      1. Third-party harassment occurs where a 29 Stoney Street LLP employee is harassed, and the harassment is related to a protected characteristic, by third parties such as clients or customers. 29 Stoney Street LLP will not tolerate such actions against it’s staff, and the employee concerned should inform their manager / supervisor at once that this has occurred. The Company will fully investigate and take all reasonable steps to ensure such harassment does not happen again.

    6. RELATED POLICIES AND ARRANGEMENTS

      1. All employment policies and arrangements have a bearing on equality of opportunity. The Company policies will be reviewed regularly and any identified discriminatory elements removed.

    7. RIGHTS OF DISABLED PEOPLE

      1. The Company attaches particular importance to the needs of disabled people.

      2. Under the terms of this policy, managers are required to:

        1. make reasonable adjustment to maintain the services of an employee who becomes disabled, for example, training, provision of special equipment, reduced working hours. (NB: managers are expected to seek advice and guidance from external agencies where appropriate to maintain disabled people in employment);

        2. include disabled people in training/development programmes;

        3. give full and proper consideration to disabled people who apply for jobs, having regard to making reasonable adjustments for their particular aptitudes and abilities to allow them to be able to do the job.

    8. EQUALITY TRAINING

      1. A series of regular briefing sessions will be held for staff on equality issues. These will be repeated as necessary. Equality information is also included in induction programmes.

      2. Training will be provided for managers on this policy and the associated arrangements. All managers who have an involvement in the recruitment and selection process will receive training.

    9. MONITORING

      1. The Company deems it appropriate to state its intention not to discriminate and assumes that this will be translated into practice consistently across the organisation as a whole. Accordingly, a monitoring system will be introduced to measure the effectiveness of the policy and arrangements.

      2. The system will involve the routine collection and analysis of information on employees by gender, marital status, ethnic origin, sexual orientation, religion / beliefs, grade and length of service in current grade. Information regarding the number of staff who declare themselves as disabled will also be maintained.

      3. There will also be regular assessments to measure the extent to which recruitment to first appointment, internal promotion and access to training/development opportunities affect equal opportunities for all groups.

      4. We will maintain information on staff who have been involved in certain key policies: Disciplinary, Grievance and Bullying & Harassment.

      5. Where appropriate equality impact assessments will be carried out on the results of monitoring to ascertain the effect of the Company policies and our services / products may have on those who experience them.

      6. The information collected for monitoring purposes will be treated as confidential and it will not be used for any other purpose.

      7. If monitoring shows that the Company, or areas within it, are not representative, or that sections of our workforce are not progressing properly within the Company, then an action plan will be developed to address these issues. This will include a review of recruitment and selection procedures, Company policies and practices as well as consideration of taking legal Positive Action.

    10. GRIEVANCES/DISCIPLINE

      1. Employees have a right to pursue a complaint concerning discrimination or victimisation via the Company Grievance or Harassment Procedures.

      2. Discrimination and victimisation will be treated as disciplinary offences and they will be dealt with under the Company Disciplinary Procedure.

    11. REVIEW

      1. The effectiveness of this policy and associated arrangements will be reviewed annually under the direct supervision of the Chief Executive / Business Owner.

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